![]() How airline passengers who experienced poor customer service pooled information and resources to bring about a passengers’ bill of rights in 2006.How collective action exposed the Catholic priest sex abuse (and institutional coverup) scandal because of shared information via the Web, e-mail and blogs in 2002.The story is hilarious.Ĭlay Shirky fills this topical book about social networking with lots of stories, anecdotes and reports that illustrate the tectonic (“tech-tonic”?) shift we’re experiencing thanks to technology. The unfriendly, recalcitrant phone-finder gets a virtual butt-whupping, thanks to the power of social media to share information, encourage cooperation and foster collective action. What happens when someone loses her phone in the back seat of a taxi and the finder of the phone refuses to give it back? ![]() Here Comes Everybody grabs you from the first chapter. Meantime, h ere’s a book in a similar vein. Superfreakonomics comes out soon, as we learned earlier this month when our blog and Roxanne Darling’s photo from USS Nimitz were featured on the New York Times. ![]()
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